24-Hour Telehealth Services in TX | Ambetter from Superior HealthPlan

 

Virtual 24/7 Care

Talk to a doctor: anytime, anywhere.

With Virtual 24/7 Care*, you can see a Teladoc provider without having to leave your home. Skip the waiting room with 24/7 access to medical advice, diagnoses, and prescription medications** from licensed providers.  

Use Virtual 24/7 Care, powered by Teladoc, whenever and wherever works best for you.

When you’re sick, you just want to feel better fast. Visit Virtual 24/7 Care providers to get quick remedies for illnesses such as:

Colds, flu and fevers

Rash, skin conditions

Sinus problems, allergies

Ear infections

Upper respiratory infections, bronchitis

Pink eye

Not quite feeling like yourself?

Schedule a Virtual Mental Health Visit with a Teladoc provider to talk with someone about topics such as:

  • Sadness or depression
  • Events in your life that may be causing you stress
  • Personal and professional issues that are impacting your mood

Virtual 24/7 Care may be a good fit if you like:

  • Easy, 24/7 access to Teledoc providers
  • Fast care for non-emergency issues
  • Flexibility scheduling visits immediately or for future dates

*Formerly known as Ambetter Telehealth. Cost sharing may apply when using Virtual 24/7 Care or Virtual Primary Care. Virtual 24/7 Care cost share does not apply to HSA plans until the deductible is met and is only applicable when used through the Virtual 24/7 Care program. Ambetter Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter Health.
**Teladoc does not prescribe controlled substances


Let’s get started

  1. Log in using the Teladoc website or app
  2. Find the type of provider you’re looking for and request a visit
  3. Speak with a provider

 


NormanMD

Free telehealth if you reside in Bastrop, Caldwell, Hays, Travis or Williamson Counties. Ambetter from Superior HealthPlan offers you NormanMD, a free 24/7/365 virtual healthcare service.

NormanMD lets you chat with a local doctor from wherever you are, via your smartphone, tablet or desktop computer. You can instant message, video-chat and upload images to a doctor who can evaluate and diagnose acute health conditions and work with you on a treatment plan to get you back on your way to good health!

There is no copay, no coinsurance, no deductible to use the service, and NormanMD is available to you and any family members covered under your Ambetter Health plan. 

You can use it for minor health issues for which you need immediate advice, such as:

  • Skin rashes and infections
  • Pink eye
  • Cough and/or sore throat
  • Cold and flu symptoms
  • Minor injuries, sprains and strains
  • Insect bites and stings
  • Earaches and swimmer's ear
  • Seasonal allergies

Visit care.NormanMD.com to register for a NormanMD account. NormanMD Customer Service is available at 1-512-421-5678, between the hours of 8:00 a.m. - 5:00 p.m. CT, Monday-Friday.  

The benefits, rates and costs listed in these advertisements are illustrative and are based on a specific household size, specific age, smoker status, and in a specific coverage area in Texas. A person should not send money to the issuer of the health benefit plan in response to the advertisement. A person cannot obtain coverage under the health benefit plan until the person completes an application for coverage. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. This policy has provisions relating to renewability, cancellability, and termination, and may include provisions for modification of benefits, losses covered or premiums because of age or for other reasons. For costs and complete details of the coverage, call or write your insurance producer or the company, whichever is applicable. Additional information is available in the Evidence of Coverage at Ambetter.SuperiorHealthPlan.com.

Ambetter from Superior HealthPlan includes EPO products that are underwritten by Celtic Insurance Company, and HMO products that are underwritten by Superior HealthPlan, Inc. These companies are each Qualified Health Plan issuers in the Texas Health Insurance Marketplace. This is a solicitation for insurance. ©2024 Celtic Insurance Company, ©2024 Superior HealthPlan, Inc. All rights reserved. Ambetter.SuperiorHealthPlan.com. For information on your right to receive an Ambetter from Superior HealthPlan free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit AmbetterHealth.com and scroll to the bottom of the page.