Skip to Main Content

Telehealth Services

Any provider in the Ambetter from Superior HealthPlan network can offer telehealth services to Ambetter members for certain healthcare needs. "Telehealth services" are virtual healthcare visits with a provider through a mobile app, online video or other electronic method.

Ambetter treats telehealth services with in-network providers in the same way as face-to-face visits with in-network providers.

  • A telehealth visit with an in-network Ambetter provider does not require prior authorization.
  • A telehealth visit with an in-network Ambetter provider is subject to the same co-payments, co-insurance and deductible amounts as an in-person visit with an in-network provider.

Contact Ambetter Member Services at 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989) for questions about telehealth services.