24-Hour Telehealth Services in TX | Ambetter from Superior HealthPlan


Virtual 24/7 Care

Talk to a doctor: anytime, anywhere.

With Virtual 24/7 Care*, you can see a Teladoc provider without having to leave your home. Skip the waiting room with 24/7 access to medical advice, diagnoses, and prescription medications** from licensed providers.  

Use Virtual 24/7 Care, powered by Teladoc, whenever and wherever works best for you.

When you’re sick, you just want to feel better fast. Visit Virtual 24/7 Care providers to get quick remedies for illnesses such as:

Colds, flu and fevers

Rash, skin conditions

Sinus problems, allergies

Ear infections

Upper respiratory infections, bronchitis

Pink eye

Not quite feeling like yourself?

Schedule a Virtual Mental Health Visit with a Teladoc provider to talk with someone about topics such as:

  • Sadness or depression
  • Events in your life that may be causing you stress
  • Personal and professional issues that are impacting your mood

Virtual 24/7 Care may be a good fit if you like:

  • Easy, 24/7 access to Teledoc providers
  • Fast care for non-emergency issues
  • Flexibility scheduling visits immediately or for future dates

*Formerly known as Ambetter Telehealth. Cost sharing may apply when using Virtual 24/7 Care or Virtual Primary Care. Virtual 24/7 Care cost share does not apply to HSA plans until the deductible is met and is only applicable when used through the Virtual 24/7 Care program. Ambetter Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter Health.
**Teladoc does not prescribe controlled substances

Let’s get started

  1. Log in using the Teladoc website or app
  2. Find the type of provider you’re looking for and request a visit
  3. Speak with a provider


eMD Access

Free Telehealth if you reside in Bastrop, Caldwell, Hays, Travis or Williamson County! Ambetter from Superior HealthPlan offers you eMD Access, a free 24/7/365 digital healthcare service.

eMD Access lets you chat with a local doctor from wherever you are, via your smart phone, tablet or desktop computer. You can instant message, video-chat and upload images to a doctor who will assist you with health-related decision-making.

There is no copay, no coinsurance, no deductible to use the service, and eMD Access is available to you and any family members covered under your Ambetter health plan in Bastrop, Caldwell, Hays, Travis or Williamson County.

You can use it for minor health issues for which you need immediate advice, such as:

  • Skin rashes and infections
  • Pink eye
  • Cough and/or sore throat
  • Cold and flu symptoms
  • Minor injuries, sprains and strains
  • Insect bites and stings
  • Earaches and swimmer's ear
  • Seasonal allergies

Click New User Registration to register for an eMD Access account.

You can also download and print a user guide by visiting: eMD Access Patient User Guide (PDF).

eMD Access Customer Service is available at 512-421-5678, between the hours of 8:00 a.m. -5:00 p.m. CT, Monday-Friday.  

The benefits, rates and costs listed in these advertisements are illustrative and are based on a specific household size, specific age, smoker status, and in a specific coverage area in Texas. A person should not send money to the issuer of the health benefit plan in response to the advertisement. A person cannot obtain coverage under the health benefit plan until the person completes an application for coverage. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. This policy has provisions relating to renewability, cancellability, and termination, and may include provisions for modification of benefits, losses covered or premiums because of age or for other reasons. For costs and complete details of the coverage, call or write your insurance producer or the company, whichever is applicable.

Ambetter from Superior HealthPlan includes EPO products that are underwritten by Celtic Insurance Company, and HMO products that are underwritten by Superior HealthPlan, Inc., which are Qualified Health Plan issuers in the Texas Health Insurance Marketplace. This is a solicitation for insurance. © 2023 Superior HealthPlan. © Celtic Insurance Company. All rights reserved.

Additional information is available in the Evidence of Coverage/Major Medical Expense Policy.