Member Resources

Many of our member resources, such as the member handbook and forms, can be found on our secure portal.  Click Login to create an account and access a wide array of resources!

Member Handbook

• 2018 Ambetter Member Handbook (PDF)

Reference Materials

• Advance Directives
• Doctor’s Office Visit Checklist (PDF) - Use this checklist to get prepared for your next doctor’s appointment.
• Find a Provider Guide (PDF)
• myStrength Behavioral Health Resource (PDF)
• Preventive Services Guide (PDF)
• Quality Improvement (QI) Program
• Statement of Non-Discrimination
• 2018 Transparency Notice
• 2019 Transparency Notice
• Where To Go For Care
• Women's Health and Cancer Rights Act Annual Notice

Forms

• Authorization to Disclose Health Information Form (PDF)
• Revocation of Authorization to Disclose Health Information Form (PDF)
• Complaints Form (PDF)
• MAXIMUS Appointment of Representative Form (PDF)
• MAXIMUS External Review Request Information Form (PDF)
• Member Reimbursement Medical Claim Form (PDF) - Used to submit a paid claim for Out of Country emergency services received from an out-of-network international provider.
• Prescription Claim Reimbursement Form (PDF)
• Transplant Reimbursement Form (PDF)

Please check our Find a Provider page for the most current provider listings.