Member Resources
Many of our member resources, such as the member handbook and forms, can be found on our secure portal. Click Login to create an account and access a wide array of resources!
Member Handbook
Reference Materials
- Advance Directives
- Doctor’s Office Visit Checklist (PDF) - Use this checklist to get prepared for your next doctor’s appointment.
- Find a Provider Guide (PDF)
- myStrength Behavioral Health Resource (PDF)
- Preventive Services Guide (PDF)
- Quality Improvement (QI) Program
- Statement of Non-Discrimination
- 2019 Transparency Notice
- Where To Go For Care
- Women's Health and Cancer Rights Act Annual Notice
- Notice of Certain Mandatory Benefits
Forms
- Authorization to Disclose Health Information Form (PDF)
- Revocation of Authorization to Disclose Health Information Form (PDF)
- Complaints Form (PDF)
- MAXIMUS Appointment of Representative Form (PDF)
- MAXIMUS External Review Request Information Form (PDF)
- Member Reimbursement Medical Claim Form (PDF) - Used to submit a paid claim for Out of Country emergency services received from an out-of-network international provider.
- Prescription Claim Reimbursement Form (PDF)
- Transplant Reimbursement Form (PDF)
Please check our Find a Provider page for the most current provider listings.